"Our clients are the ones paying our salaries – so how do they see us? Terry Wardle takes a look at how the work of Green Deal Advisers
is being reviewed in the media." --> A good blog (eventhough he describes me as "probably.... the client from hell"!
An interesting quote from a journalist on allowing a Green Deal Advisor in her home:
‘A complete stranger is in my house asking me intimate details about my family’s showering and cooking habits and how many times we use the washing machine. She has even made a rough sketch of our bedroom. Pointing a laser beam at each external wall to gauge room dimensions, she casually asks if I put lids on the saucepans when I boil my vegetables. Who is this nosy individual I have let into my home?’
I don't touch much on the intrusion part in my blog below, as I had expected such occupant questions, but the above quote made me realise that it will take many people by surprise indeed and not all may feel comfortable about it or wonder why an assessor needs to know this.
Terry also wrote a blog on the role of Green Deal Assessors - still pretty much up to date. As per Linn Rafferty's comment: "Assessor is the term used by the GD Oversight and registration body (GD-ORB, run by Gemserv) to mean the organisation providing the GD Advice Service (GDAS). Advisor is the human being who passed the GDA qualification, and actually visits the customer and provides the assessment and advice. So your visit was delivered by an Advisor working with an Assessor."
On another note, I received (in my spam folder) an email from the BRE asking for feedback on the EPC assessment as this is registered with them. The survey asked a handful of general questions about the Adviser's conduct (did they show their badge upon entering; did they gain access everywhere etc). Ofcourse this separate email about the EPC feedback is likely to confuse the occupant who gets the EPC as a by-product of the Green Deal Assessment. I have relayed this feedback to the BRE.
This is Sofie's blog; or rather a collection of musings & articles sometimes also published elsewhere. More about Sofie here.